Frequently asked questions

You need to be aged between 25 and 70, hold a full driving licence valid for the vehicle you're hiring, and be able to provide a DVLA check code so we can verify your licence.

We can't hire to anyone outside the 25 to 70 age range, and the same rule applies to any additional drivers. This is set by our insurers rather than by us, so unfortunately there are no exceptions we can make.

The quickest way is online — our booking system shows live availability and prices, and takes a couple of minutes. If you'd rather talk it through, call 01254 411064, message us on WhatsApp, or email hello@hyndburnvanhire.co.uk.

If your plans change, let us know as soon as you can. We ask for at least 24 hours' notice of a cancellation, otherwise a charge of up to one day's hire may apply.

We run two vans, and between them they cover almost every job.

Maxus Deliver 7 — the medium van. A 2.0-litre turbodiesel with 6.3m³ of load space on the L1H1 body, up to 9.2m³ on the L2H2, and a payload of 1,025kg to 1,220kg. It's built for urban agility — trade tools, multi-drop rounds, a one-bed move, a tip run or a week of site work.

Maxus Deliver 9 — the large van. A 2.0-litre turbo diesel built for heavy-duty distribution: up to 12.9m³ of cargo volume and a maximum payload of 1,520kg, with stand-up height in the back. Whole-house moves, container loads, event kit.

Not sure? Call us and describe what you're moving. We'd rather point you at the right van than have you make two trips.

No. A normal UK car licence covers both vans on our fleet, the Deliver 9 included. If you passed your car test on or after 1 January 1997 you hold category B, which covers vehicles up to 3,500kg gross vehicle weight, and neither of our vans exceeds that.

One thing worth knowing: the 3,500kg limit is the total weight, including the van itself, fuel, you, your passengers and everything you load. Overloading is an offence and it's your responsibility, so if you're moving something heavy, ask and we'll help you work it out.

No. Our vehicles are insured for use in the United Kingdom only and we don't offer a European hire package.

Taking the vehicle outside the UK breaches your hire agreement and invalidates the insurance, which would leave you personally liable for the full value of the van. If you need European cover, we're not the right hire company for that trip and we'd rather tell you now.

Yes, dogs are welcome. There's a flat charge of £20 per day, which covers the deep clean afterwards, and we ask that you tell us when you book so we can set the right van aside.

Your dog needs to be properly secured for the whole journey, in a harness, crate, pet carrier or behind a dog guard. That's a Highway Code requirement (Rule 57) as well as ours, and an unrestrained animal in a van is genuinely dangerous for everyone in it.

Every one of our vans comes with RAC breakdown cover as standard.

1. Get yourself somewhere safe first
2. Call the RAC on the number shown on your rental agreement, on the card in the vehicle and on the keyring
3. Let us know on 01254 411064 so we can keep track and arrange a replacement vehicle if the van can't be fixed at the roadside

Outside office hours, call the RAC first. They're 24 hours.

Any fine, penalty, toll or charge incurred while the van is in your care is your responsibility, including anything picked up by an additional driver. When a notice reaches us we're legally obliged to name the hirer to the issuing authority, and we charge an administration fee of up to £35 per notice for handling it.

The simplest way to avoid this is to pay any charge yourself at the time — clean air zones and congestion charges in particular are much cheaper paid on the day.

Only if they're named on the hire agreement as an additional driver. They need to meet the same 25 to 70 age requirement, pass the same licence checks, and be present at collection with their photocard licence and DVLA check code.

If anyone who isn't named on the agreement drives the van, the insurance is void and you'd be personally liable for any claim, so please don't.

Yes. Every hire comes with unlimited mileage, on both vans and every rate. There's no allowance to watch and no per-mile charge at the end. The price you book is the price you pay.

It's the same on a day hire, a weekend or a month.

Like for like, on both vans. We hand the van over with a recorded fuel level and ask you to bring it back at the same level. If it comes back lower we'll refuel it and charge you for the fuel plus a refuelling service fee. There's a filling station close by, so it's almost always cheaper to top it up yourself.

We accept debit and credit cards. The card must be in the name of the person hiring the van, and we don't accept cash.

Long-term and monthly hire works out considerably cheaper per day. If you need a van for a few weeks or months, give us a call and we'll put a rate together.

We allow a 30-minute grace period on the end of your hire. After that, a further charge applies. If you know you're going to run over, call us — it's almost always easier to extend the hire than to sort it out afterwards.

Vans returned outside opening hours aren't checked in until the next working day, and you remain responsible for the vehicle until that check is done.

Unit 1, 7 Enfield Road, Huncoat, Accrington, BB5 6NN

We run 24/7 by arrangement, including 5am collections and late-night returns, at no extra charge. Just tell us what time you need the van and we'll be there.

We're just off the A56 in Huncoat, a few minutes from Accrington town centre and easy to reach from Blackburn, Burnley, Clitheroe, Great Harwood, Oswaldtwistle and Rishton.